Alarm Response Times

Alarm response times for the previous 60 days (updated in real time)

At K9 Protection we're transparent about our response times. The information contained below shows average response times for call outs we've attended in the last 60 days. The figures shown include the good days where each response call leads in to the next and our security guards are in the right place at the right time, and the bad days - where match-day traffic in the centre of Cardiff brings roads to a stand-still and every response call is the opposite side of town! We will always do our best to arrive as quickly as safety allows.

If the postcode you're looking for an alarm response and keyholding service in doesn't show on the list, it doesn't mean we don't cover that area and simply means that there's no data to show for the last 60 days. Contact us using the links below, and one of our operations team will be able to give you average response times based on a longer historical period.

The time shown is the time between the call being logged with ourselves, and the point our guard confirms via GPS that they are in attendance. We don't use police attendance as a clock-stopper and the time shown will always be the time it took for a K9 Protection patrol to arrive.