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Keyholder accessing keys in Cardiff

Security Keyholder Services

Local Keyholding & Alarm Response

K9 Protection Ltd provides professional keyholding and alarm response services across South East Wales. Whether it’s an intruder alarm at 2AM or an early contractor needing access, we’ve got it covered — fast, reliable, and handled by our own team.

We're not another faceless national firm — we're a local company with real people, and we take pride in delivering a service that’s personal, transparent, and accountable. Here’s what sets us apart:

  • Live Response Stats: We publish our response times in real-time. To our knowledge, we're the only keyholding provider in Wales — possibly the UK — doing this.
  • Local Means Local: No subcontractors, no call centres. If you choose K9, you get K9.
  • Site Management Portal: Manage services across your estate, add & end sites, and update access codes and access incident reports through our client web portal.
  • Digitally Tracked, Fully Transparent: All attendances are GPS-tracked and logged in real-time. If we miss a response time target (rare, but it happens), the system automatically discounts your invoice. No quibbling.
  • Equipped to Respond: Our team uses vehicles best suited to the environment — whether that’s 4x4, van, motorcycle, or even mountain bike. (Yes, really — we used bikes in Cardiff city centre during the UEFA Final to beat the traffic.)
  • Body-Worn Cameras: All patrols are recorded with live-streaming body cams for transparency, lone worker safety, and incident documentation.

We look after clients in sectors ranging from education and engineering to healthcare, retail, and the motor trade. See how we helped Newport Caravans — a real example of how fast, accountable service makes a difference.

Keyholding That Works for You

We can mobilise your service quickly — often the same day you sign. We agree service levels up front, and we aim to exceed them every time. If we ever fall short, your call-out is discounted automatically. And after any alarm activation, you'll receive a full digital incident report by the next working day.

So whether you're after a keyholder in Cardiff, Newport, or anywhere within 18 miles of Blackwood — we’re here to help.

More Than Just Alarm Response

Keyholding isn’t just about alarms. Maybe your team needs help with daily unlocking and lockups, or you're based outside the area and need someone on-hand for contractor access. Maybe you’ve got a vacant site that requires regular inspections, or clients needing to leave vehicles safely overnight. Whatever the case, we’ll build a keyholding service tailored to your site and your schedule.

Get in touch today to speak to someone who actually knows the area — and knows what they’re doing.

Get in touch - Let's talk security!

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For recruitment, please visit:

Current Vacancies:
https://www.k9protectionltd.co.uk/vacancies 

To Apply:
https://www.k9protectionltd.co.uk/apply 

Register Interest: 
If you'd like to work for the company but the right role isn't showing as vacant, you can register your interest at https://www.k9protectionltd.co.uk/express-interest 

Please do not continue to submit this callback request for a recruitment enquiry, it does not go through to the right team.

Contact K9 Protection Ltd to discuss all things security in the South Wales area. 

For immediate assistance, please call:

Office (recruitment and new enquiries): 01633504543
Control Room (existing clients): 01633504535