Keyholding & Alarm Response

Alarm Response & Key Holding Services in South Wales

    If you've reached this page, we suspect you're looking for a keyholding service, and you've probably seen a few adverts already as you work your way down the "pay per click ads within your search page.

    Like many companies, K9 Protection Ltd provide a key holding service where we will provide a keyholder to attend your site if you need us to, which could be for one of many reasons, but usually in an alarm response capacity. We could talk all day about keyholding, but let us tell you what makes K9 Protection Ltd stand out from the competition:

    • We publish our alarm response times in real time (see below)
    • We adapt our vehicles to the situation, be that 4x4, van, motorcycles or mountain bike - we were the only keyholding company that deployed using mountain bike in Cardiff for the UEFA final, meaning our response times remained fast.
    • We use GPS to log our attendances in real time - And we discount automatically if we breach the agreed SLA.
    Service Level Agreements
    Bound to SLAs

    When setting up an alarm response agreement with a client appointing us for a key holding service, we will agree to a service level and do our best to exceed it at all times. If for any reason we are unable to get to an alarm response call on your site within that timeframe, our system will automatically discount the cost of the call out.

    Co-Working with alarm monitoring stations
    Working Together With Monitors

    When receiving and responding to an alarm activation on your premises, we will often enter in to a two way dialog with your chosen alarm monitoring station to ensure an appropriate security response. Where CCTV is remotely monitored, your monitoring station can alert us with things such as descriptions, hiding places, and activities so our team can safely enter and secure your site.

    Published Response Times
    Transparent, published response times

    At K9 Protection, we're proud of our keyholder service and the alarm response times that go with it, that's why we publish them in real time! Each call changes the average alarm response times that we publish in real time.

     

    If you are looking for an alarm response service within the South-East Wales region, then you'd be hard pushed to find a quicker, more consistent and more honest service than K9 Protection; in fact, we believe that we are the keyholding company of choice. In addition to competitively priced key holder service and published alarm response times, we believe our people make us one of the best mobile security companies around Cardiff, Newport, and beyond.